Privacy Policy

Last updated: July 7, 2026

This Privacy Policy describes how XRAYUNION (“we”, “us”, or “our”) collects, uses, and protects personal information when you visit our website xrayunion.com (the “Website”) or contact us regarding our X-ray equipment for NDT laboratories.

1. Information We Collect

We collect information in the following ways:

1.1. Information you provide to us

When you fill in a contact or inquiry form on the Website, or contact us by email or messenger, we may collect:

• Your name;
• Email address;
• Phone number;
• Company name and country (if provided);
• The content of your message or inquiry.

1.2. Information collected automatically

When you visit the Website, certain technical information is collected automatically through cookies and similar technologies, including:

• IP address and approximate location (country, city);
• Browser type, device type, and operating system;
• Pages visited, time spent on the Website, and referring pages;
• Language preferences.

2. How We Use Your Information

We use the collected information for the following purposes:

• To respond to your inquiries and provide quotations for our equipment;
• To process and fulfill orders, arrange delivery, and provide after-sales support;
• To communicate with you about our products, updates, and services;
• To analyze Website traffic and improve the content, structure, and performance of the Website;
• To measure the effectiveness of our advertising campaigns;
• To comply with applicable legal obligations.

3. Cookies and Analytics

The Website uses cookies — small text files stored on your device — to ensure proper operation of the Website and to collect anonymized usage statistics.

We use third-party services such as Google Analytics and Google Ads, which may set their own cookies to help us understand how visitors use the Website and to measure advertising performance. These services process data in accordance with their own privacy policies. You can learn more about how Google processes data at policies.google.com/privacy.

You can disable or delete cookies at any time in your browser settings. Please note that some features of the Website may not function properly without cookies.

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Consent — when you voluntarily submit your details through a contact form;
• Performance of a contract — when processing is necessary to prepare or fulfill an order;
• Legitimate interests — for Website analytics, security, and improving our services;
• Legal obligations — when we are required to retain or disclose data by law.

5. Sharing of Information

We do not sell or rent your personal information. We may share your data only with:

• Service providers that help us operate the Website and communicate with customers (e.g., hosting, email, analytics providers);
• Logistics and shipping companies, to the extent necessary to deliver ordered equipment;
• Government authorities, when disclosure is required by applicable law.

All third parties that process data on our behalf are required to protect it and use it only for the purposes specified by us.

6. International Data Transfers

As we operate internationally and our production facilities are located in China, your information may be transferred to and processed in countries other than your own. In such cases, we take reasonable measures to ensure that your data remains protected in accordance with this Privacy Policy.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy: to respond to your inquiry, maintain our business relationship, or comply with legal, accounting, or reporting requirements. When data is no longer needed, it is securely deleted or anonymized.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Request access to the personal data we hold about you;
• Request correction of inaccurate or incomplete data;
• Request deletion of your personal data;
• Object to or restrict certain types of processing;
• Withdraw your consent at any time;
• Lodge a complaint with a data protection authority.

To exercise any of these rights, please contact us at info@xrayunion.com. We will respond to your request within a reasonable timeframe.

10. Third-Party Links

The Website may contain links to third-party websites or services (for example, video platforms or messengers). We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their privacy policies.

11. Children’s Privacy

The Website is intended for business and professional audiences. We do not knowingly collect personal information from persons under the age of 18. If you believe a minor has provided us with personal data, please contact us and we will delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. We encourage you to review this page periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions about this Privacy Policy or the processing of your personal data, please contact us:

• Company: XRAYUNION
• Address: 510000, No. 101, first floor, No. 41 Hengfeng Street, Tongde, Xicha Road, Baiyun District, Guangzhou, China
• Email: info@xrayunion.com